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mars 31, 2004

Reality Mining

Technology Review-artikeln "Reality Mining" the Organization berättar om nya tekniker för att undersöka hur organisationer fungerar (fetstil tillagd):

Who are the experts within your organization? Who has the most decision-making influence? Recently, managers have started mining data from e-mail, Web pages, and other digital media for clues that will help answer such questions. That’s a start, but it misses the real action: studies of office interactions indicate that as much as 80 percent of work time is spent in spoken conversation, and that critical pieces of information are transmitted by word of mouth in a serendipitous fashion. Fortunately, the data infrastructure for mining real-world interactions is already in place. Most working professionals already carry microphones (cell phones), and many also carry PDAs with ample computational horsepower. This foundation of mobile communications and processing power will support an exciting new suite of business applications: reality mining.

The MIT Media Lab’s Human Design research group is demonstrating that commonplace wearable technology can be used to characterize the face-to-face interactions of employees—and to map out a company’s de facto organization chart. This capability can be an extraordinary resource for team formation and knowledge management.

Se även:
MIT-sajten Reality Mining
Reality Mining: Organizational Intelligence
ShortCuts: Creating Small Worlds

Posted by hakank at mars 31, 2004 06:37 EM Posted to Social Network Analysis/Complex Networks